Friday, 25 November 2016

2016 Celebration of Service

A story has been published in the Edmonton Journal about our annual Celebration of Service, which celebrates milestones of 25, 30, 35, 40, and 45 years of services. View the article here:

Tuesday, 22 November 2016

Enhancements to Sun life Mobile App: Send documents via App

Sun Life is introducing a new feature on its mobile App. In addition to emailing, faxing and mailing requested supporting documents for a claim, members can now take a picture of the requested document and send it to Sun Life via their mobile App. For more information on how to use this new feature on the app please read the attached Focus Update.

Monday, 7 November 2016

Changes to Sun Life Mobile App

Sun Life will be decommissioning the my Sun Life mobile web app ( and BlackBerry app on November 20, 2016 to focus support on the Android and Apple iOS plaforms.

Thursday, 3 November 2016

Outage Notice: PeopleSoft HCM, Campus Solutions, Financials, and Bear Tracks

To allow for the PeopleSoft HCM Upgrade, PeopleSoft HCM, Campus Solutions, Financials, and Bear Tracks will not be available to staff or students from Wednesday, November 9, 2016 to Sunday, November 13, 2016. Service is expected to resume on Monday, November 14, 2016.

eForms Contingency Plan

As part of the upgrade of Peoplesoft HCM from version 9.0 to 9.2, all Pay Action Forms (PAFs) and Smart Forms will be replaced by eForms. While the eForms are being finalized, HRS has developed new forms as an interim measure to administer and process transactions related to pay actions (e.g. employee hire, changes and termination actions).