To view the newly delisted providers, you must log in to your own password protected web page through mysunlife.ca, click on “Benefits centre” in the Benefits section, and then under the “Take me to” section select “Delisted providers list”. For more about MySunLife, visit our Sun Life Member Services webpage.
Delisting a provider is necessary because it is important that only eligible claims are processed and paid. It allows Sun Life to better protect you, the university, and your group benefits plan.
If you have any question, please contact the Sun Life Client Care Centre at 1-800-361-6212, Monday to Friday, 6:00 am to 6:00 pm.